As a tenant, my experience with Capitol management has been exceptional. The team’s responsiveness and attention to detail have made my rental experience seamless. Maintenance issues are addressed promptly, and the staff is always friendly, helpful and ready to provide assistance when required. I appreciate their dedication and commitment to creating a warm welcoming atmosphere and easy transition into their managed properties. Any landlord looking for a property management letting agency would be glad to have them with the service they provide and I highly recommend for any tenant looking for a hassle-free renting experience.
I have been a tenant for more than 10 years and can highly recommend this agency! They are very helpful, offer great customer service, and have quickly resolved any issues. Thank you!
I have been renting a flat through Capitol Management for over 2.5 years. They have been very professional throughout and are always on hand to help. Communication is always very good.
I would highly recommend their services to anyone.
Capital Management has managed our tenancy for several years now and has always been professional, reliable and communicative. They ensure any relevant property checks are completed in a timely manner and use good tradesman to carry out home repairs. I have always been able to get hold of them when required and responses have been quick and informative. We are very happy with their services.
I have had a really positive experience with Capitol Management over the last year and a half / two years! I have always been able to make contact with them if I have run into any problems and they have resolved them in a really timely manner. They also keep me up to date with email communication throughout the year which is great! Overall, I am really happy and trust that things will continue as they have been 🙂
Capitol Management have always been professional and helpful in their care with the property that we rent. They are quick to respond to any queries or issues and manage them every step of the way to make sure they are sorted in a timely manner.
5 stars thank you.
Capitol have managed my small portfolio for almost 30 years now, one of my tenants has been with us for nearly two thirds of that time! They have always provided great tenants and an excellent management service. Thank you!
I’ve lived here for 2 years after moving from Croydon & experiencing property management there which had left me very unhappy. Since being here I’ve been dealt with by very professional & helpful people who always resolve any questions or issues I have right away. I’ve been very happy since moving here.
Always found Capital Management most helpful when needed, a friendly family run firm 5 stars
Thank you
I have used Capitol for over 15 years now. They have always provided a professional service and high quality tenants right the way through. Danielle and the team have helped to take the stresses out of the ever-changing lettings industry and I wouldn’t hesitate to recommend them.
Agents are professionals who kept me informed about all the steps of the lettings process.
We (me husband and 2 kids) rented a flat for over 3 years with them, until pandemic started. Everything went well and we had overall a good experience. We always had quick response to our emails, we found always the support we needed (sometimes it was a bit slow but it did come eventually) and until the last day of tenancy, our needs were accommodated. We would definitely rent again through them
Absolutely amazing business, very efficient and super professional! Danielle is a pleasure to speak to and is extremely helpful and friendly. Any issues I ever had were dealt with promptly over the past year, I would 100% recommend to anyone
I have just moved out of my property, managed by Capitol, after 14 happy years there. During that time I have found them to be very responsive, friendly and professional. Any issues were always dealt with promptly and efficiently. I would highly recommend Danielle and the team.
Danielle helped us with our first move. She has been super responsive and helpful throughout. She is our first port of call for any management questions. She has really helped take the stress out of things for us!
Very efficient!
Capitol Management are brilliant, if we ever have a problem they always get it resolved in a timely manner, cannot fault Danielle always on the other end of the phone and never ignores emails or calls great service
I’ve been living in my flat for 20 years now, almost 21 years in April. Never once has Capitol Management let me down. They have always given professionalism, support ,friendliness and are always there when needed and provide excellent response and service. They have maintained the property to a high standard and are well organised. Highly recommended. Five stars
I have used Capitol Management since 1998 and cannot fault their service.
Capitol’s abundant experience in sourcing and checking candidate’s suitability means they have consistently supplied the highest quality tenants, across a range of different properties, for over two decades.
As the letting industry becomes more complex every year, using an experienced company like Capitol makes even more sense. Using Capitol has allowed me to enjoy a completely “hands off” approach to my portfolio whilst having the reassurance that I am compliant with the latest laws and industry “best practice”. I am kept informed of any changes that will be need implemented, and more importantly, Capitol then make all of the necessary arrangements as part of their service.
Should problems occur, Capitol’s knowledge and relationships with local experts has proved invaluable, whether it be a burst pipe, a replacement washing machine or routine electrical testing, they know the right person for the right job – at the right price.
I think this kind of personal service and attention to detail can only be achieved by smaller lettings agencies. Dealing directly with decision makers has meant that a simple phone call or email gets issues resolved quickly, without the need to chase or make follow up calls
I wouldn’t hesitate to contact Capitol if you have a property to let, or are a tenant looking for a home.
I have used Capital Management for many years and I have been very satisfied with the service I received from all the staff and would have no hesitation in recommending this company.
I am a locksmith contractor too capitol management & have been for almost 20 years . I’ve never had a single bad experience with the capitol team or there Tennant’s ,in fact me & the Tennant’s often comment on just how professional , helpful & easy they are too deal with .
I’m always given correct information with a discription of the work too be carried out. I’m left too deal with the Tennant’s one too one which is so much easier than a third party .
And payment is within 24 hours ..(( I just wish all my contract work was as straight forward & easy )) it’s a pleasure working with all the capitol management team . Paul kelliher (( Bexley & Sidcup locksmiths )).